Receptionist is one of the most important part of any office. It is the first impression that can happen to anyone who will come to the office. So the behavior of the receptionist matters a lot.
There are some major roles and responsibilities of receptionist that are mentioned below:

1. Serves visitors by greeting, welcoming, and directing them appropriately.
2. Notifies company personnel of visitor arrival.
3. Maintains security and telecommunications system.
4. Informs visitors by answering or referring inquiries.
5. Directs visitors by maintaining employee and department directories.
6. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
7. Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
8. Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
9. Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
10.Contributes to team effort by accomplishing related results as needed.

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